Frequently Asked Questions

Q- How do I make changes to my automatic checking withdrawal?
A- Please contact Sam Worwa at 701-476-7057 or 866-726-7899.

Q- Can I change the day/date my automatic payment comes out of my account?
A- Yes, however some requirements must be met. Please contact Sam Worwa at 701-476-7057 or 866-726-7899.

Q- How do I set up my payments to be made on automatic withdrawal?
A- Please contact our office for an enrollment form.

Q- What do I do if my payment is not going to clear the bank?
A- Please contact Sam Worwa at 701-476-7057 or 866-726-7899.

Q- I just received a past due notice and don’t understand the amounts shown on the statement?
A- Please contact Sam Worwa at 701-476-7057 or 866-726-7899.

Q- I am coming to the end of my lease. What do I need to know?
A- Please contact your account rep to find out your options.

Q- I don’t know who my account rep is and how do I get in touch with them?
A- Please call our office, we would be happy to look this information up for you.

Q- My truck just broke down- what do I do?
A- Please contact your account representative.

Q- Who do I call if I have questions about my lease?
A- Please contact your account representative.

Q- My payment is going to be late; do I need to contact anyone?
A- Yes, please contact Sam Worwa at 701-476-7057 or 866-726-7899.

Q- I am trying to sell my Truck/Trailer. What do I need to know and who should I call with questions?
A- Please contact our Finance & Lease Manager, Don Hawkinson (Hawk) at 701-476-7011 or 866-726-7899.

Q- What are the insurance requirements?
A- Wallwork Financial requires the Lessee to maintain comprehensive and collision damage with Wallwork Financial listed as loss payee and liability insurance with not less than $1,000,000.00 combined single limit with Wallwork Financial named as an additional insured. On straight finance contracts the borrower needs to list Wallwork Financial as loss payee.

Q- Who do I call if I have a question on my title?
A- Please contact JoBeth Holte at 701-476-7448 or 866-726-7899.

Q- What do I do if I switch insurance companies?
A- Wallwork Financial needs to be notified of any changes. Please contact JoBeth Holte at 701-476-7448 or 866-726-7899.

Q- How do I make a check by phone payment?
A- Please call Sam Worwa at 701-476-7057 or 866-726-7899.